Terms of service
Effective Date: [3 January 2026]
Welcome to [Trend Musa]. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.
1. Eligibility and Account Terms
You must provide accurate, complete, and current information when creating an account or placing an order.
You agree to:
Maintain the confidentiality of your account credentials.
Be responsible for all activities conducted through your account.
Notify us immediately of any unauthorized use of your account.
Ensure that the information you provide remains accurate and up to date.
We reserve the right to suspend or terminate accounts that violate these Terms or are suspected of fraudulent or unlawful activity.
2. Products and Services
We strive to display accurate information regarding our products, including descriptions, specifications, images, and pricing.
However:
Product colors may vary depending on your device's display.
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Minor differences in appearance, packaging, or measurements may occur.
Product availability is subject to change without notice.
We reserve the right to discontinue or modify any product at any time.
3. Pricing and Payment
All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.
You agree that:
Prices may change without prior notice.
Applicable taxes, shipping charges, or additional fees may be added during checkout.
Payment must be completed using the payment methods accepted on our website.
Orders may be cancelled if payment cannot be verified or is declined.
We reserve the right to correct pricing errors even after an order has been placed.
4. Order Acceptance
Submitting an order does not guarantee acceptance.
We reserve the right to:
Refuse or cancel any order.
Limit quantities purchased.
Cancel orders suspected of fraud or unauthorized activity.
Cancel orders due to pricing, inventory, or technical errors.
If payment has already been processed for a cancelled order, an appropriate refund will be issued.
5. Shipping and Delivery
We aim to dispatch orders within [1 to 2 days] after payment confirmation unless otherwise stated.
Delivery times are estimates and may vary due to:
Courier delays
Weather conditions
Public holidays
Remote delivery locations
Events beyond our reasonable control
Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect addresses provided by customers.
Risk of loss generally passes to the customer upon delivery to the shipping address.
6. Returns and Refunds
Please refer to our separate Return and Refund Policy for detailed information.
Generally:
Return requests must be submitted within [7 days] of delivery.
Returned items must be unused, unwashed, and in their original condition with tags and packaging where applicable.
Certain products may not be eligible for return due to hygiene, customization, clearance, or other reasons disclosed at the time of purchase.
Approved refunds will be processed using the original payment method or another appropriate method, subject to applicable laws and operational requirements.
7. Intellectual Property
All content on the website, including text, graphics, logos, product images, designs, icons, software, and other matehrials, is owned by or licensed to [Trend Musa] and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or exploit any website content without prior written permission.
8. Prohibited Uses
You agree not to:
Violate any applicable law or regulation.
Use the website for fraudulent or unlawful purposes.
Attempt unauthorized access to our systems or accounts.
Upload viruses, malware, or harmful code.
Interfere with the operation or security of the website.
Infringe the intellectual property rights of others.
Submit false, misleading, or deceptive information.
Use automated tools to scrape or copy website content without permission.
Violation of these Terms may result in suspension or termination of access.
9. Limitation of Liability
To the fullest extent permitted by applicable law, [STORE NAME], its owners, employees, affiliates, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or relating to:
Use of or inability to use the website.
Delays in delivery.
Product availability.
Technical interruptions.
Errors or omissions in website content.
Unauthorized access to user information despite reasonable security measures.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
10. Indemnification
You agree to indemnify and hold harmless [Trend Musa], its owners, employees, affiliates, and partners from claims, liabilities, damages, losses, and expenses arising from your breach of these Terms or misuse of the website.
11. Suspension and Termination
We reserve the right to suspend or terminate access to our website or services without prior notice if we reasonably believe you have violated these Terms or applicable laws.
Termination does not affect any rights or obligations that accrued before termination.
12. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
13. Changes to These Terms
We may update these Terms from time to time.
Any revised version will become effective upon publication on our website unless otherwise stated. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.
14. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.
Any dispute arising out of or relating to these Terms or the use of our website shall be subject to the exclusive jurisdiction of the competent courts of Pakistan.
15. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Store Name: [Trend Musa]
Email: [trendmusaofficial@gmail.com]
By using the [Trend Musa] website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.